Networking
The MSB Technology Center offers support services for a number of different network and internet access systems. In the Hariri Building there are 1 Gb Ethernet ports and wireless networks. Georgetown also offers a number of cloud file storage options. MSBTC supports connections to all these network systems for Windows-based and Mac OS personal computers.
PASSWORDS
NetID Credentials
Georgetown University uses Single Sign-on (SSO) authentication to access services such as Canvas, MyAccess, Google Apps, SaxaNet, and printing. These services can be accessed with your NetID and your NetID password. If you need to change your NetID password, click here and login with your current NetID credentials. If you do not know your NetID or NetID password, you MUST contact UIS at 202-687-4949 to have it reset.
Duo Two-Factor Authentication
Georgetown University uses Duo Mobile Two-Factor authentication. In addition to authentication with NetID SSO credentials, a confirmation of your login attempt from an enrolled Duo Mobile device is required. Visit the following page for more information on Duo Mobile Two-Factor authentication and to enroll a mobile device:
STORAGE
Georgetown University now provides a number of services for cloud-based file storage to all students, faculty, and staff.
Georgetown Box
Georgetown University provides access to the Box file sharing and storage service. This application allows faculty, staff, and students to securely store their documents "in the cloud," and share these documents with others both within and outside Georgetown. For more information on Georgetown Box, visit https://box.georgetown.edu/.
Georgetown Google Apps
As of August 13, 2012, all Georgetown students, faculty, and staff have been able to log in to a university-wide Google domain. This transition now gives students access to all Google Apps functions, including Google Docs/Drive. Google Drive allows users to collaboratively create, edit, and store documents online. For more information on Georgetown Google Apps, you can visit: Georgetown University's Google Apps page
VPN & REMOTE ACCESS
To access the protected elements of the Georgetown Network, you first need to connect to the Georgetown University VPN.
The Georgetown SafeConnect VPN enables faculty and staff to connect to enterprise applications securely from both on campus and off campus. Click here for more instructions.
To download VPN, visit https://georgetown.app.box.com/VPN
WIFI
Georgetown has several different Wireless networks around campus. Users should connect to SaxaNet in most cases, but it is important to know about the other networks that are available.
SaxaNet
SaxaNet is the secure encrypted network on campus.
GuestNet
GuestNet is an unsecure network designed for guests visiting the GU campus. GuestNet is incapable of connecting MSB faculty staff and students to some of the network services that require individual authentication.
Eduroam
Georgetown is a member of the EduRoam network, which is comprised of US and international higher education and research institutions. Access to the EduRoam network is available to visiting students, faculty, and staff from higher education and research institutions that are part of the Eduroam network.
If you are having trouble connecting to the internet here, try checking out our Troubleshooting tips. The Tech Center also provides walk-in service for wireless troubleshooting.
SECURITY
Security is a top priority for the MSBTC. The MSB requires every computer on its network to have up-to-date anti-virus software to protect both users and our network from any potential attacks.
Preventative Measures
The best way to deal with malware is to prevent it from occurring in the first place. There are many ways you can take preventive measures against Malware:
Firewalls: A Firewall is an essential part of any set of computer security measures. Windows comes with its own Firewall by default, but you should ensure that it's working and enabled.
Updates: Malware typically exploits vulnerabilities in software to install itself on to machines. By keeping a computer regularly updated, security vulnerabilities can be fixed. Windows update is available through the control panel under the System and Security category. Mac updates can be conducted by going to System Preferences and clicking on Software Update under "System".
Anti-Virus Software: The MSBTC requires every computer on our network to have up-to-date anti-virus software to protect both your computer and our network from any potential attacks. We recommend using Windows Defender for Windows computers and Malwarebytes for Mac computers. Always use non-standard username/password combinations.
Privacy Concerns
As a business student, you can assume a "Reasonable Expectation of Privacy" with regards to your interactions on the Georgetown network. Unless authorities specifically request data with proper documentation, no one but you will have access to your network folders or email transcripts.