Networking

The MSB Technology Center offers support services for a number of different network and internet access systems. In the Hariri Building there are 1 Gb Ethernet ports and wireless networks. Georgetown also offers a number of file storage options on both our own network and in the cloud. MSBTC supports connections to all these network systems for Windows-based and Mac OS personal computers.

All MSB students, faculty and staff have separate login procedures for network services provided only to MSB users. These services are in addition to the university-wide services such as Blackboard and MyAccess.

UIS NetID

Georgetown UIS is responsible for the support of other Georgetown services such as Canvas, MyAccess, Google Apps, and SaxaNet. These services can be accessed with your NetID and your UIS password. If you need to change your UIS password, click here and login with your present UIS account information. If you do not know your NetID or NetID password, you MUST contact UIS at 202-687-4949 to have it reset.

MSB Passwords

The McDonough School of Business maintains a directory independent of the NetID system in order to provide MSB-specific services to MSB users. The username is the same as your NetID. However, the password is not synchronized with your NetID password and must be set independently. To set up your password, click here.

(All new passwords must be 8-12 characters long and include at least one uppercase letter, number, and special character.)

Georgetown University now provides a number of services for cloud-based file storage to all students, faculty, and staff.

Georgetown Google Apps

As of August 13, 2012, all Georgetown students, faculty, and staff have been able to log in to a university-wide Google domain. This transition now gives students access to all Google Apps functions, including Google Docs/Drive with unlimited storage. Google Drive allows users to collaboratively create, edit, and store documents online. For more information on Georgetown Google Apps, you can visit: Georgetown University's Google Apps page

Georgetown Box

Georgetown University now provides access to the Box file sharing and storage service. This application allows students to securely store their documents "in the cloud", and share these documents with others both within and outside Georgetown. For more information on Georgetown Box, visit https://box.georgetown.edu/.

To access the protected elements of the Georgetown Network, or to run the MSB OES Client, you first need to connect to the Georgetown University VPN.

The Georgetown SafeConnect VPN enables you to connect to enterprise applications securely from both on campus and off campus. Click here for more instructions.

To download VPN, visit https://georgetown.app.box.com/VPN

Georgetown has several different Wireless networks around campus. Users should connect to SaxaNet in most cases, but it is important to know about the other networks that are available.

SaxaNet

SaxaNet is the secure encrypted network on campus.

GuestNet

GuestNet is an unsecure network designed for guests visiting the GU campus. GuestNet is incapable of connecting MSB faculty staff and students to some of the network services that require individual authentication.

Eduroam

Georgetown is a member of the EduRoam network, which is comprised of US and international higher education and research institutions. Access to the EduRoam network is available to visiting students, faculty, and staff from higher education and research institutions that are part of the Eduroam network.

If you are having trouble connecting to the internet here, try checking out our Troubleshooting tips. The Tech Center also provides walk-in service for wireless troubleshooting. However, while we do offer support for gaining access to GU wireless network, the MSBTC is not able to directly address many systemic issues (such as outages). Aside from simply configuring your computer, our support is limited. However, MSBTC will facilitate any wireless trouble calls with UIS.

Security is a top priority for the MSBTC. The MSB requires every computer on its network to have up-to-date anti-virus software to protect both users and our network from any potential attacks.

Preventative Measures

The best way to deal with malware is to prevent it from occurring in the first place. There are many ways you can take preventive measures against Malware:

• Firewalls: A Firewall is an essential part of any set of computer security measures. Windows comes with its own Firewall by default, but you should ensure that it's working and enabled.

• Updates: Malware typically exploits vulnerabilities in software to install itself on to machines. By keeping a computer regularly updated, security vulnerabilities can be fixed. Windows update is available through the control panel under the System and Security category. Mac updates can be conducted by going to System Preferences and clicking on Software Update under "System".

• Anti-Virus Software: The MSBTC requires every computer on our network to have up-to-date anti-virus software to protect both your computer and our network from any potential attacks. We recommend using Windows Defender for Windows computers and Malwarebytes for Mac computers. Always use non-standard username/password combinations.

Privacy Concerns

As a business student, you can assume a "Reasonable Expectation of Privacy" with regards to your interactions on the Georgetown network. Unless authorities specifically request data with proper documentation, no one but you will have access to your network folders or email transcripts.